MAAR members –
Please be aware of a phishing/malware scam that a member shared with us today.
An individual posing as an out-of-state buyer expressed urgent interest in a property and requested a Zoom meeting to “move forward” since they couldn’t visit in person. When attempting to join the meeting, the MAAR member was prompted to download a file that their security software immediately flagged as unsafe. The prospective buyer then encouraged the agent to temporarily disable antivirus software. When the agent refused and suggested a phone call instead, all communication stopped. This appears to be a targeted attempt to install malware by exploiting virtual meeting links and urgency tactics.
It can be challenging to stop and identify scams or attempts to steal your information in the moment. Here are a few reminders to help.
- Verify buyer identities early (full names, lender info, agent representation, phone conversation) before scheduling virtual meetings. You can do this through FOREWARN – a prospect verification tool we offer as a benefit to MAAR members. Search "FOREWARN" in your email for registration information.
- Never disable or bypass your security software at a prospect's request.
- Do not download unfamiliar files or software updates from meeting links unless you initiated the meeting through a verified platform.
- Be cautious of urgency or remote buyer scenarios that push to “move quickly” without due diligence.
Need more detailed information?
- NAR has several articles on scams that affect real estate professionals. You can scroll through them on their website.
- The US Cybersecurity and Infrastructure Security Agency offers many resources to help you keep your data secure online.