In Jan. 2020, SentriLock announced that it would begin phasing out SentriCards® as a means of access ahead of retiring them altogether.
Effective Jan. 1, 2022, agents will no longer be able to use SentriCards® for lockbox access. However, those who own a lockbox will be able to use the card, if necessary, for certain basic ownership functions until Jan. 1, 2024, at which point the card will not be usable for any lockbox functions.
SentriCards® are no longer being issued to new users. Instead, new users will be created as app-only users and no new cards will be created. Meanwhile, current SentriCard® users are encouraged to use the SentriKey Real Estate app to access lockboxes. The SentriKey Real Estate app is available for Apple and Android devices via the App Store or Google Play.
If you need assistance with the app or have questions about moving from the SentriCard® to the app, please let us know! Contact Member Services, 901.818.2401, and someone will be happy to help!