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In-Person Open Houses to be Disabled in MLS

MLS Changes the Result of New Health Directives

 Association News, Coronavirus, Paragon MLS & MAARdata

Published Tuesday, December 22, 2020

Paragon MLS Logo on White Background

On Dec. 21, Shelby County Mayor Lee Harris signed "Safer at Home" Health Order and Directive No. 16, which establishes limits on the operation of essential and non-essential businesses and services within Shelby County. Directive No. 16 is effective beginning Dec. 26, 2020, at 12:01 a.m. and expires Jan. 22, 2021, at 11:59 p.m.

Though REALTOR® services are deemed essential and may continue in compliance with the safety measures detailed in the Order, in-person open houses and agent-only or broker-only open houses (or "tours") are not permitted under Directive No. 16.

Beginning Dec. 23 at 4 p.m., the ability to schedule in-person open houses will be disabled in Paragon until the Order expires or is otherwise changed to allow in-person open houses to resume. The ability to schedule livestream open houses will remain available in the system. You can make a livestream open house by checking the "Live Stream" checkbox when editing any open house.

All previously scheduled in-person open houses occurring on or after Dec. 26 will be removed in Paragon. During this period, MAAR discourages the use of in-person open house information available from any source as MAAR will not facilitate the distribution of this information. We recommend that members contact listing agents directly for the latest information specific to viewing a property.

Members have had success hosting virtual open houses on social media, using Zoom video conferencing and other virtual marketing resources during this difficult time. You may use the Open House scheduling features in Paragon to post a URL to the live-streaming service of your choice as a live-stream open house. You may also post URLs within the REALTOR® Remarks field—not Public Remarks—in Paragon if necessary.

Please visit and the Shelby County Department of Health for the latest updates about and best practices for avoiding the spread of the COVID-19.