Save the Date: SentriLock Lockbox Exchange

Coming Fall 2019

 Association News, Paragon MLS & MAARdata, SentriLock, Technology

Published Monday, June 10, 2019

A SentriLock Lockbox Over a Vertical Blue Rectangle on a White Background with 'Lockbox Exchange' in the Negative Space

On September 30 through October 5, 2019, MAAR will perform an MLS-wide upgrade of its Sentrilock lockbox network. During this period, MAAR will exchange MLS subscribers’ older-generation Sentrilock lockboxes for the latest Bluetooth v3.6 model from Sentrilock.

Why Now?
SentriLock will soon end support for its older generation lockboxes. In order to avoid a difficult, forced upgrade in the future, MAAR has made the decision to proactively upgrade these aging lockboxes now in a way that maximizes the benefit to MAAR members.

This also affords MAAR the opportunity to implement a needed upgrade to the lockbox network overall. MAAR’s current requirement to support aging lockboxes prevents an increasing number of new features from being introduced to the network for all members. By eliminating this older equipment from MAAR’s lockbox network, MAAR is able to provide an even more secure and feature-rich experience for all members.

Benefits of the Exchange
MAAR feels that a robust, secure and capable lockbox network is a vital asset for MLS subscribers. As such, the MAAR Board of Directors believes that renewed investment in that network is an ideal use of MAAR’s resources for the benefit of MLS subscribers.

With this in mind, the MAAR Board of Directors has chosen to exchange active MLS subscribers’ most recently accessed, older-generation Sentrilock lockboxes free of charge and to replace older, dormant lockboxes for a $50 fee. Defective or damaged lockboxes will not be eligible for exchange.

In order to participate in the exchange, members must meet the following criteria:

  • Must be active MLS subscribers.
  • Must pay a one-time $50 participation fee.
  • Must bring lockboxes to the exchange location during the exchange period.

Lockboxes last accessed between December 31, 2014 and May 22, 2019 will be exchanged free of charge. Lockboxes last accessed prior to December 31, 2014 will be exchanged for a fee of $50 per lockbox.

Lockboxes will only be accepted for recycling or exchange during the exchange period. Participants will receive SentriLock Bluetooth 3.6 models in the exchange. On October 28, 2019, all lockbox generations prior to the SentriLock Bluetooth 3.6 model will be disabled and will no longer function on MAAR's lockbox network.

What Do I Need to Do?
Participation in the lockbox exchange is optional. Members who participate in the exchange will be required to bring their eligible lockboxes to the exchange location during the exchange period beginning September 30. Members who plan to participate are advised to begin collecting their lockboxes in preparation for the exchange.

MAAR is in the process of compiling an FAQ with much more detailed information which will be released in the coming weeks. If you have any comments, questions, or suggestions you’d like to see addressed, please send them to us via the feedback form below.